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GR Phones operate a no-quibble 12 month warranty for all devices that we sell unless specified otherwise on our listings or product details page.
Our warranty excludes:
If the nature of the repair falls outside the terms of your warranty or guarantee, then you may incur a charge for the repair. We will advise you prior to the repair if your warranty claim is valid or not. Any associated cost will be relayed to you at this time.
Once an issue/fault with any of our purchased devices has been reported to us we must receive your device within 10 working days otherwise your claim will be invalidated. GR Phones Ltd will accept no liability for faults that have been reported to us but then become worst overtime due to the not following the above guidelines.
Exercising your warranty does not renew your warranty period and this will always remain as the initial date of purchase.
It is important that you keep up to date with our warranty terms as these can be changed anytime and without notice.